Even worse than reducing the amount paid to consumers was the way in which Allstate has treated its clients. When a client files an insurance claim, 90% do not hire an attorney and Allstate settles their case within 180 days, giving the lowest amount possible. For the other 10% who obtain an attorney, Allstate drags out cases and attempts to offer low amounts to people who might become tight on money and need a quick settlement.
Former employees are speaking out against Allstate and Colossus. They are making consumers aware of the system insurance companies are using and how they are purposefully giving lower amounts than consumers deserve. Currently 20% of the Top 30 US insurance companies are using Colossus today.
