Allowing a Recorded Statement.

Providing a recorded statement is one of the major pitfalls when talking with an insurance adjuster. Accident victims are under no obligation to agree to a recorded statement, but this won’t stop an adjuster from asking. Then, he will use the recording to attempt to frame your words in a way that will cast doubt on the legitimacy of your claim.

Saying Yes to a Settlement Offer.

Never accept a settlement offer right away. This can leave victims and their families in a very difficult spot down the road, when further care and compensation may be needed.

What South Carolina Car Accident Victims Should Do When Talking to an Adjuster

If a conversation with an adjuster is inevitable or victims find themselves on the phone unexpectedly, there are a few Dos to keep in mind:

  • Remain calm and polite.
  • Set a limit to the call. Do not participate in a prolonged conversation.
  • Take notes detailing the content of the call.
  • Write down the name and contact information of the adjuster.

While an insurance adjuster may seem compassionate and helpful on the phone, it’s important for injury victims to remember that adjusters are not on your side. They are out to protect their employer and reduce their own liability. Victims have the right to delay a conversation and consult with an attorney. An experienced injury lawyer can help victims understand both their rights and the tactics that insurance companies will use. They can help ensure that insurance companies have the information they need without jeopardizing the compensation an accident victim needs to recover. 


Dirk J. Derrick
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South Carolina Lawyer Dirk Derrick helps victims recover from car accidents, personal injury & wrongful death.